Do not enter
Some water situations are unsafe. Electrical exposure, contamination, structural sagging, and hidden hazards should stop entry.
- water near outlets or panels
- sagging ceilings
- sewage or floodwater
- unknown water depth
- unsafe crawl space access
Before cleanup
Capture the condition before anything moves. Wide photos help show where the water traveled and closeups support material-level decisions.
- identify the source
- photograph from a safe distance
- keep children and pets away
- avoid plugged-in appliances
- wait for qualified help when unsure
Provider questions
Good providers can explain water category, drying approach, safety concerns, and documentation without relying on vague promises.
- What water category is it?
- What safety steps are needed?
- What materials must be removed?
- How will drying be confirmed?
- What documentation is provided?
Note
Safety comes before photos, cleanup, or moving belongings.